REQUENTLY ASKED QUESTIONS
HOW DO I MAKE DEPOSIT? DO YOU CHARGE FEES FOR DEPOSITS AND WITHDRAWALS?
You may use our various payment gateway such as OCBC Bank, POSB, UOB, or DBS.
HOW CAN I MAKE SURE THAT MY FUNDS ARE SAFE TO YOUR COMPANY?
8nplay is licensed and regulated by the gaming commission. You can be assured you will always be paid. The gaming license requires us to hold sufficient funds in our bank accounts to honour all customer winnings.
HOW MUCH IS THE MINIMUM DEPOSIT?
Minimum deposit is $50 for opening a new account.
WHAT DO I DO AFTER MAKING A DEPOSIT?
You need to inform us so that your account will be set and provided for you within five (5) – ten (10) minutes. You will receive a confirmation that your account is funded and activated.
HOW DO I VERIFY MY ACCOUNT?
In order to verify your account you will need to contact our customer service.
HOW LONG DOES IT TAKE TO VERIFY MY ACCOUNT?
If you have contacted our customer service and submitted all the necessary information, it usually takes less than a minute. Once the review is complete, our customer service will contact you.
HOW CAN I MAKE A WITHDRAWAL?
Once you achieve your turnover requirement, you may proceed to withdrawal and contact our customer service. You need to indicate the following details: Amount, Account and your Preferred Gateway. Our customer service representative will ask for security questions and it will take five (5) minutes or less to complete the transaction.
DO I HAVE ANY BENEFITS WHEN I INTRODUCE FRIENDS TO OPEN AN ACCOUNT?
Yes, we call it “8nplay Affiliates” here, you can earn commission based on the monthly turnover of your referrals. For more information, send us message at:
Telegram – t.me/8nplay
Email – 8nplay@gmail.com
IS MY PERSONAL INFORMATION SAFE WITH YOUR COMPANY?
Yes, your account/s will be set up anonymously while your personal information will be fully confidential as we never pass any details of our customers to third parties.